01 · Current way of working
How do coach companies often create quotes today?
In many companies, a quote is built from existing templates, old trips or manually assembled pricing rules. That works quickly for a single request, but less well when information needs to come from multiple sources. Then someone has to gather and check details about customers, vehicles, routes, times and conditions again.
Because the quote often still stands apart from planning and administration, it is harder to later fall back on exactly the same basis. That creates extra handover and makes it harder to stay consistent when multiple colleagues are involved.