01 · Current way of working
How are trip orders often managed today?
Many coach companies use a combination of documents, email and manual updates to get trip orders to drivers. As long as there are few changes, that stays manageable. But once times, addresses or driver assignments change, it always needs to be checked whether the newest version reaches everywhere.
That makes trip orders not just labour-intensive, but also sensitive to interpretation. Especially when different colleagues collaborate on planning and execution, a central source of truth is important.